Delivery & Pick-Up

Delivery and Service Area

We are local and currently only deliver and service to Oregon and SW Washington

Delivery Schedule

Michael’s Home delivers Tuesday through Saturday, excluding major holidays. Daytime deliveries begin at 10:00 AM and continue throughout the day. Some areas outside our typical delivery zones are limited to specified days of delivery.

What to Expect for Delivery

On the day before your scheduled delivery, you will receive a text message and automated call with an estimated 2-hour delivery window. Please review your delivery address at this time and confirm the delivery if everything looks good.

Drivers cannot deliver furniture unless someone 18 years or older is at the home at the time of delivery.

Please inspect your merchandise carefully upon delivery in your home, noting any defects on the delivery paperwork. All service claims regarding visual damage on a new furniture purchase must be reported to the store in which you purchased within 48 hours of delivery. If an item needs to be returned, please note our return policy.

Tips to Ensure a Smooth Delivery

New furniture often seems larger in your home than in a store setting. Consider how your new furniture will fit into your home. Have your room ready for your new furniture -- clear of existing furniture.
Lay rugs, blankets or cardboard down to protect floors.
Remove pictures, mirrors, nails, plants and tables from walls and walkways in the path of the delivery.

Our delivery team cannot move existing electronics or other fragile items in your home, so be sure to remove any breakable objects in the delivery area.

What our delivery team will do during your scheduled delivery

Place your furniture in the location you select.
Set up tables.
Set up beds.
Install handles.
Put shelves in entertainment centers and china cabinets.
Unwrap living room sets.
Remove boxes and packing materials.

Picking up

Picking up is free and available between 10am - 5pm, 7 days a week excluding holidays. Our pick-up warehouse is conveniently located right next door to our main store. Please call (503) 465-8789 at least 1 hour before your arrival to ensure merchandise is ready when you arrive. We ask that you provide your ID and invoice upon pick-up.

Our warehouse crew will fully assist with loading your furniture onto your vehicle. You will be responsible for tying down your own furniture. We do not provide any rope or twine so be sure to bring your own if you go this route. We also recommend inspecting your furniture before bringing it home if you’ve got a long trip. This could save you time and unnecessary hassle with having to exchange a damaged unit. Feel free to ask the crew that is assisting with your pick-up to help unpackage your furniture for inspection.